CHICBYKACHI Frequently
Frequently
Asked
Questions
Welcome! Here are answers to some of the most common questions we receive from clients interested in booking a custom dress with CHICBYKACHI.
Ready to begin? Fill out the enquiry form to start your custom dress journey.
Simply fill out our Enquiry Form, and we'll contact you to begin the design and consultation process.
A Consultation is required for clients who want a new design, have multiple ideas or need fabric/styling help. Fee is ₦50,000/$40 and will be deducted from your final outfit price should you proceed.
Ideally, book 6-8 weeks in advance. For bridal or detailed pieces, 10-14 weeks is best. Rush orders may be accepted based on availability.
Yes! We welcome reference photos and ideas to help bring your vision to life.
Absolutely. Our designs are all size inclusive and tailored to enhance your unique shape and style.
Minor changes are allowed early in the process. Major adjustments after production starts may incur additional costs.
We typically recommend 2–3 fittings to ensure the perfect fit. However, if you're unavailable for fittings, rest assured, we'll still deliver a beautifully tailored piece with a flawless fit.
Yes! We offer virtual consultations and can guide you through self-measurements if you're not physically available.
We allow reasonable adjustments to ensure the best fit. Significant size changes may require additional fees.
You can do either. We offer high-quality fabric options, but you're welcome to suggest your own preferences too.
We work with a wide range, including satin, lace, Velvet, Ankara, tulle, and more.
We're located in Oworoshoki, Lagos, Nigeria, but we ship worldwide.
Prices vary based on complexity and fabric. You'll receive a detailed quote after your consultation. You can also check out our price catalogue.
Yes. A 70% deposit is required to start, and the balance is due at final fitting or delivery.
No hidden charges. All costs will be shared transparently after consultation.
Most dresses take 4–8 weeks. Bridal or couture gowns may require more time.
Yes, depending on availability. Rush fees may apply.
Yes, we ship worldwide. Delivery costs and times vary by location.
We don't offer refunds once production starts. Cancellations made within 24 hours may be eligible for a partial refund.
We aim for 100% satisfaction. If needed, we'll offer reasonable adjustments to make sure you're happy with your order.